Technical Support
Technical support services provide phone/email support with CipherOptics support engineering to install, configure, and/or isolate any problems that might occur. You can select from a number of plans which provide support up to 7 days a week, 24 hours a day, 365 days a year. After normal business hours, support calls will be routed to an engineer on call that night who will respond within 15 minutes.
Support is made available via phone, email or the web:
866-GigE-Sec (866-444-3732)
support@CipherOptics.com
Existing customers can access the support database at:
http://support.CipherOptics.com
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